This privacy policy sets out how Fabric Social (UK) (“we”, “us”, or “our”) collects, uses, and protects any information that you give when you use our website, www.fabricsocial.com.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy policy.
Who We Are
Fabric Social (UK)
5th Floor
167–169 Great Portland Street
London
W1W 5PF
United Kingdom
If you have any questions about this policy, please email: hello@fabricsocial.com
What We Collect
We may collect and process the following data:
- Name and job title
- Contact information including email address and phone number
- Company name and website
- Information provided through contact forms or email correspondence
- Usage data, such as pages visited, time on site, and referring website (via analytics tools)
- Technical data including IP address, browser type, and operating system
How We Use Your Information
We use this information to:
- Respond to enquiries or requests submitted via the website
- Improve our services and website experience
- Send occasional marketing emails (only if you’ve opted in)
- Analyse usage trends to improve site performance and content
Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent – where you have opted in to receive communications or filled out our contact form.
- Legitimate interests – for general communication or marketing related to our services.
- Contractual necessity – where your data is needed to fulfil a contract or pre-contractual obligations.
Cookies and Analytics
Our website uses cookies to enhance your browsing experience and help us analyse traffic. These may include:
- Essential cookies – required for basic functionality
- Performance cookies – to track website usage via services like Google Analytics
You can control or delete cookies through your browser settings.
Data Sharing
We do not sell or rent your personal information. We may share data with trusted third parties who help us operate our website or provide services on our behalf, such as:
- Hosting providers
- Analytics providers
- CRM or email marketing platforms
These providers are bound by data protection obligations and will only use your data in accordance with our instructions.
How We Store Your Data
We take appropriate security measures to prevent unauthorised access or disclosure. All data is stored securely and only accessible by authorised personnel. We retain your personal data only for as long as necessary for the purposes outlined in this policy.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us via hello@fabricsocial.com.
Third-Party Links
Our website may contain links to third-party websites. Once you leave our site, we are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page, and significant changes will be clearly communicated.